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A_Moilien
A_Moilien
Participant
May 3, 2024
Question

Fonts getting uninstalled on Creative Cloud Desktop with our companies shared adobe license

  • May 3, 2024
  • 1 reply
  • 140 views

Our company shares 3 adobe license for 15 people, so we often get unassigned when someone needs to use the license. Everytime we get signed out, our installed fonts get removed from our creative cloud desktop. Is there a way for adobe to keep the installed fonts linked to our creative cloud desktop/user so that when a verfied user is added to the license, we don't have to keep dowloading the same fonts everyime?

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    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    May 22, 2024

    Hi 

    @A_Moilien

    ,

     

    We're sorry for the delay. I would like to inform you that Adobe fonts that have not been used in over 150* days need to be reinstalled for use in older Creative Cloud and third-party apps. Creative Cloud keeps apps running smoothly by periodically cleaning up fonts that you don’t appear to be using.

     

    Please check this article for more info- https://adobe.ly/3WRhHpz

     

    Let us know if that helps.

     

    Regards,

    Tarun

     

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