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Participant
December 9, 2021
Question

Fonts loaded but not visible

  • December 9, 2021
  • 2 replies
  • 294 views

anyone have issues with Adobe CC fonts being "active" but not being visible or usable when in AI? My fonts have worked in the past but at some 'upgrade' my selected fonts are no longer active. They are active in the Adobe Fonts webpage and I've tried deactivating and reactivating but still no luck.

 

Thanks for any insight to getting these workign again would be great.

 

 

 

 

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    2 replies

    mariem99235824
    Participant
    December 10, 2021

    Yes, it is doing it to me as well. What is the fix?

    TeLoJuroAuthor
    Participant
    December 10, 2021

    My issues still have not been resolved, so I'm hoping someone can give me some insight.

    HARSHIKA_VERMA
    Community Manager
    Community Manager
    January 4, 2022

    Hi EDEL8838,

     

    We are sorry for the delay in response. Are you still experiencing the issue? Please try deactivating and reactivating the font from fonts site and ensure that the activated font is visible in Creative Cloud desktop app.

     

    Please feel free to update the discussion if you need further assistance.

     

    We would be happy to help.

     

    Thanks,

    Harshika

    gpgc19623828
    Participant
    December 9, 2021

    Yes! I activate fonts. They show activated. Then they deactivate right off, even though they still show activated.

     

    gpgc19623828
    Participant
    December 10, 2021

    This appears to be working correctly now. Fingers crossed. 🙂