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Participant
January 6, 2023
Question

Fonts Missing Upon Restart

  • January 6, 2023
  • 1 reply
  • 207 views

Since I have purchased my Creative Cloud account, I continuously show Adobe fonts missing upon restarting my computer. The only fix I have found is navigating to the fonts.adobe.com site and deactivating/ reactivating the missing fonts, and/or performing this same action through the CC Desktop app. My account clearly shows all fonts activated that are showing to be missing in a given file, which is why I have to deactivate them first before reactivating. This process can take anywhere between 5 minutes and an hour to resolve. I'm sure I have invested 8 to 10 hours in continuously performing this action since I've been using Cloud. Could someone let me know if a potential fix is available or cache-clearing action is required to address this issue?

 

Thank you very much for your help in advance 🙂

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    1 reply

    Abambo
    Community Expert
    Community Expert
    January 8, 2023

    Windows or macOS? And what version? Managed computer or unmanaged?

    ABAMBO | Hard- and Software Engineer | Photographer