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judys3201960
judys3201960
Participant
March 20, 2020
Question

Fonts Not Showing up in Creative Cloud

  • March 20, 2020
  • 2 replies
  • 637 views

I'm in Creative Cloud and when I click on the "f" to see the active fonts I have, none are coming up, just a circle spinning. I went into UnInstall Creative Cloud and click repair, and all the times I've done this in the past, they would show up, but they're not this time.

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      2 replies

      lilahs81042362
      lilahs81042362
      Participant
      March 23, 2020

      Same here. I've uninstalled CC, reinstalled, gone through all the troubleshooting steps at 

      https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

      The Adobe Fonts icon just shows a never ending spinning progress wheel. Nothing works, and it's intensely frustrating that I can't even get in touch with a support person.

       

       

       

      J
      judy@MUP
      Participant
      March 23, 2020

       

      I went to the Adobe site and contacted support. Then chatted with a tech, and that lead to them taking over my computer and they searched for and threw a bunch of files away, and now I'm good. I was very impressed 🙂

       

      lilahs81042362
      lilahs81042362
      Participant
      March 23, 2020
      How did you contact support? The only options I see are a community post and twitter, per the message on the Contact Us page.
      Franchesca.Rivera-Ortiz
      Franchesca.Rivera-Ortiz
      Participant
      March 21, 2020

      Same for me and i have not had any help in about a week, i postedon the forum too. i have also researched what other people did to troubleshoot. im very frustrated

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