Skip to main content
Inspiring
May 1, 2025
Question

Fonts not syncing again!!!!!!!!

  • May 1, 2025
  • 1 reply
  • 427 views

This is getting absolutely ridicoulous. I have posted many many times that fonts very often dont sync. Sometimes it works, then again it doesnt. I have client deadlines and no fonts in my project files. When I open the CC app, and then click on fonts, I see the icon spinning. 

My internet connection is super reraliable and working at full speed (500 mbit/s). Adobe servers are up and running. Yet my fonts dont sync. I am also fed up with contantly having to log-in and out, restarting the app, restarting my system, resetting my preferences, reinstalling my apps.

When is this nonsense going to stop?  When is Adobe finally going to fix this broken cloud / font system?

 

I understand if Adobe apps consistently have bugs. But my tolerance level is very small when it comes to a major feature that is needed in all my apps and which is consitently unreliable and broken. I need fonts to work with project files. This is such an annyoing and huge problem for me!

I dont want to rant, I just want to be able to work with my ....... project files.

 

https://app.screencast.com/0Gy74YtrPo8Wi 

 

    1 reply

    Tarun Saini
    Community Manager
    Community Manager
    May 1, 2025

    Hi 

    @Red Point

    ,

    We're sorry to hear about this. Could you please share the logs using the Log Collector tool here- https://adobe.ly/4lVUz3l 

     

    Once you have the logs, please upload them to a cloud storage link and share them with us to investigate further.

     

    Regards,

    Tarun 

    Red PointAuthor
    Inspiring
    May 1, 2025

    I appreciate you looking into this. I uploaded the log files as per your instructions.

    Tarun Saini
    Community Manager
    Community Manager
    May 1, 2025

    Thank you. To speed up the process, can you upload them to a cloud storage link and share them with us?

     

    Regards,

    Tarun