Skip to main content
lupanada
Participant
September 10, 2026
Answered

I can't use the fonts I added from "Adobe Fonts"; the page says they've been added, but they don't appear in Creative Cloud or in any Adobe application.

  • September 10, 2026
  • 2 replies
  • 36 views

Adobe Fonts are not syncing with the Creative Cloud desktop app or other applications.

Issue details:
I added several fonts (such as Komu New) via the fonts.adobe.com website, where they are listed as successfully added to my account. However, in the Creative Cloud desktop app (under the "Added fonts" section), the list appears completely empty, and the fonts are unavailable in Premiere Pro and other programs.

Troubleshooting steps already taken:

Account verification: Confirmed that the account logged into the web browser is exactly the same as the one logged into the Creative Cloud desktop app.

Process restart: Restarted the Creative Cloud desktop app (Ctrl + Alt + R) and restarted Adobe services via Task Manager.

Service settings: Disabled and re-enabled the Adobe Fonts option within Creative Cloud Preferences.

Local cache cleanup: Closed processes and deleted temporary files from the following paths: `%localappdata%\Adobe\CoreSync` and `%localappdata%\Adobe\AdobeDesktopExtra`.

Program panels: Launched Premiere Pro and activated the extensions/libraries panels to attempt to force a background connection.

Despite these efforts, the font panel still displays the "Get started with Adobe Fonts" screen, as if no fonts were associated with the account. I am requesting assistance to restore the license synchronization service on my machine.

    Correct answer Noga22384233mvq9

    A few hours later, what worked for me was to install the AdobeCreativeCloudCleanerTool.exe and Gemini instructions on the steps and than installing the Creative cloud desktop. hope this will help someone

    2 replies

    Noga22384233mvq9Correct answer
    Participant
    September 13, 2026

    A few hours later, what worked for me was to install the AdobeCreativeCloudCleanerTool.exe and Gemini instructions on the steps and than installing the Creative cloud desktop. hope this will help someone

    Participant
    September 13, 2026

    I have the same problem, also same troubleshooting that didn't work