I'm unable to install adobe fonts in my new MacBook Pro M5

Hello, I’m unable to install adobe fonts in my new MacBookPro M5 2026.

So far, I have worked with three different Adobe support representatives, including a senior technician. I gave them full access to my computer, and we tried every troubleshooting step recommended, including:

• Signing out of Adobe Creative Cloud and signing back in
• Uninstalling all Adobe applications and reinstalling them
• Using the Adobe Creative Cloud Cleaner Tool to completely remove Adobe software and reinstall it
• Creating a brand-new user profile on my Mac and testing Adobe there
• Updating my Mac to the latest software version
• Completely resetting my computer and setting it up again from scratch

None of these steps fixed the issue.

To rule out my computer as the cause, I also tested my Adobe account on an older computer, and I still could not activate or access Adobe Fonts. This confirms that the problem appears to be connected to my Adobe account, not my device.

One important detail: I previously had two Adobe accounts, and the Adobe team helped me merge them into one. Since this issue began after that, I strongly believe there may be an issue with my Adobe account configuration, licensing, or account sync on Adobe’s side.

Please help!