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Vile_Shrubbery
Participant
May 2, 2026
Question

I've recently switched computers and initially had added 1065 fonts, these fonts usually synced to new devices but now it suddenly will not sync to this device. I am on windows 11.

  • May 2, 2026
  • 0 replies
  • 1 view

Further detail regarding my problem:

On my old computer it is indicated that I have 1065 fonts added. However, on my new computer it only shows that 10 fonts are added and I cannot add ANY new fonts as it simply fails to even appear in creative cloud. HOWEVER, although it fails to download or appear on my new computer, the font somehow still appears on my old device’s creative cloud.

I have tried troubleshooting:

  • Logging out and back into Creative Cloud
  • Running the Creative Cloud cleaner tool from Adobe and cleaning everything
  • Full uninstall of all Creative Cloud apps, then reinstall
  • Deleted OOBE Cache

 

I am unsure if this may be a cause as this is the only significant difference in the computers:

 

My older computer uses an Intel CPU, specifically 12th Gen Intel(R) Core(TM) i5 - 1200H
and my new computer uses an AMD CPU, specifically AMD Ryzen 7 260 w/ Raedon 780M Graphics
 

This problem has persisted for over three months now.