I've now gotten down to just a few fonts left in my InDesign that I purchased from Adobe. I've tried uninstalling and removing preferences and nothing is helping. I have Creative Cloud 4.7.0.400 and have the latest version of Windows. Any ideas on how to fix this?
Molly here from Adobe Fonts support -
Here's a few troubleshooting suggestions to try:
- First, make sure you are signed in to Creative Cloud with the same Adobe ID that you use for Adobe Fonts. Your account information is at the top of the Creative Cloud desktop application; click your profile picture to reveal the account details.
- Next, try turning off font activation in Creative Cloud, wait a moment, and then turn it back on. To do this, open the menu from the three dots at the top of the Creative Cloud desktop application, then choose Preferences > Creative Cloud > Fonts, and then uncheck Enable Adobe Fonts to turn it off.
Once you re-enable activation, any fonts you had previously selected for activation should now automatically appear under the Fonts tab in the Creative Cloud application and be available in the font menus of your desktop programs.
Thanks I think it hopefully is fixed! I uninstalled InDesign and reactivated the missing fonts. The third time was the charm and all the fonts are back now.
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