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RogueAgency
RogueAgency
Participant
September 26, 2020
Question

Is anyone having an issue syncing fonts?

  • September 26, 2020
  • 1 reply
  • 272 views

I have over 360 fonts active through my CC license; never had a problem with them... I recently activated "New Atten" [and Rounded] online and it shows 20 fonts active but they will not activate in Illustrator or Photoshop.

 

  

I've quit both programs, I've quit and restarted Adobe Creative Cloud (.app) on my Mac, and tried 5-6x deactivating and reactivating the fonts.

 

When I search for the font (even after 10 minutes of waiting), it's not there:

 

Next, when I hit the "Find More" tab under the font selection menu, it doesn't find the font right away but even once it finds it through Adobe Fonts, I click the option to sync it and it just sits there with the arrows icon.

 

It just gets stuck on "Activating." Just to be sure, I went back to fonts.adobe.com and it's showing they are activated. Just curious if anyone else is having issues with fonts syncing...

 

Thx!

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    September 29, 2020

    Hi there,

     

    Sorry for the delay in response. Are you still experiencing the issue with syncing? If yes, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you immediatley.

     

    Thanks,

    Harshika

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