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ggsm7972702
Participant
March 12, 2019
Question

Issue activating fonts.

  • March 12, 2019
  • 2 replies
  • 1125 views

"Unable to Activate One or More Fonts"

I am 100% up to date

I have signed in and out of CC

Rebooted

Deactivated all of my fonts

Turned off/on Fonts in CC preferences.

Nothing is working. I can't even install a single font. So frustrated.

This topic has been closed for replies.

2 replies

liz, Adobe Type
Community Manager
liz, Adobe TypeCommunity Manager
Community Manager
March 12, 2019

Please send a screenshot of the Fonts tab in your Creative Cloud desktop application & a few of the log files from your computer to fontsupport@adobe.com, and our team will look into this for you.  Here's where to find the logs on macOS or Windows:

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html#logs

Thank you,

-- liz

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ggsm7972702Author
Participant
March 12, 2019

Thanks Liz, I am gathering the screen shots and data and will send it over.

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 12, 2019

[moved from Adobe Creative Cloud to Adobe Fonts (formerly Typekit)]

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