Skip to main content
Participant
April 22, 2025
Question

Letters appear cut or compressed

  • April 22, 2025
  • 1 reply
  • 100 views

Hello,

I've installed a custom font on my pc and in cerative clooud, but all the letter ascenders and descenders are being cut off, and characters like the "y" appear compressed to the x-height.

The issue doesn't come from the font file itself, as it xas created by a professional and works perfectly on my collegue's computer.

Have you encountered this issue before ?

Thank you

1 reply

Tarun Saini
Community Manager
Community Manager
April 22, 2025

Hi 

@laure-lise

,

Thanks for reaching out! What is the name of the custom font you've installed? Can you share the screenshot of the issue you're seeing? Have you tried restarting your device or signing out and signing back in again in the Creative Cloud Desktop app to check if that helps?

 

Please let us know the version of the operating system you're using. Also, please ensure you're using the latest version of the Creative Cloud Desktop app.

 

Regards,

Tarun