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Participant
August 26, 2024
Question

Most Used Fonts Uninstalled All At Once

  • August 26, 2024
  • 2 replies
  • 411 views

I came to work one day last week and all my Adobe Font that I use most often have been uninstalled. I do not know why but every document I work on regularly with fonts I use daily have been deactivated or uninstalled. I have to relink or reinstall fonts constantly. It doesn't seem to help either. Every document I open cannot find my fonts whether the font has been reinstalled or not. 

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2 replies

Community Expert
August 28, 2024

It sounds like you might need to reset the Fonts Cache.
https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html#:~:text=Close%20all%20Adobe%20applications%20including,DAT%20or%20*FontCache*.

 

Sometimes logging out of Creative Cloud, rebooting the computer and then logging back in to the CC account can fix some simple sync issues.

 

Activated/installed fonts that haven't been used in a few weeks might get removed. But if you're seeing frequently used Adobe Fonts being deactivated/uninstalled that more likely points to possible data corruption in the font data cache file.

kglad
Community Expert
Community Expert
August 26, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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