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Participant
Aug 26, 2024 1:58 PM UTC
Question

Most Used Fonts Uninstalled All At Once

I came to work one day last week and all my Adobe Font that I use most often have been uninstalled. I do not know why but every document I work on regularly with fonts I use daily have been deactivated or uninstalled. I have to relink or reinstall fonts constantly. It doesn't seem to help either. Every document I open cannot find my fonts whether the font has been reinstalled or not. 

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2 replies

Community Expert
Aug 28, 2024 4:12 AM UTC

It sounds like you might need to reset the Fonts Cache.
https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html#:~:text=Close%20all%20Adobe%20applications%20including,DAT%20or%20*FontCache*.

 

Sometimes logging out of Creative Cloud, rebooting the computer and then logging back in to the CC account can fix some simple sync issues.

 

Activated/installed fonts that haven't been used in a few weeks might get removed. But if you're seeing frequently used Adobe Fonts being deactivated/uninstalled that more likely points to possible data corruption in the font data cache file.

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kglad
Community Expert
Community Expert
Aug 26, 2024 2:07 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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