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October 4, 2024
Question

My Web Projects page isn't loading

  • October 4, 2024
  • 1 reply
  • 153 views

Hi!

 

Let me preface this by saying I'm aware this is largely my own fault, but I'm still hoping I can find some sort of a solution before I resort to making an entirely new account and starting a new subscription.

 

That said, my Web Projects page hasn't been able to load in probably close to a year now - all I ever get is this screen:

 

 

As previously mentioned, it's probably my fault because I crammed far too many fonts into one project; I have 15, but most of them contain 20+ fonts each, because I was trying to avoid having too many links in my stylesheets and I'm also a hoarder so whenever I see a font I like, I put it into a project because you never know when you'll need it!

 

So, as far as I figure, the page is overwhelmed by my overloaded projects, but I'm still holding out a glimmer of hope that there may be a solution to this, since I'm at the point where I can't edit or do anything with my projects except add new ones.

 

Thank you in advance for any and all help in navigating this!

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1 reply

Tarun Saini
Community Manager
Community Manager
October 14, 2024

Hi 

@24244421

,

 

Hi there! I’m sorry to hear that your web projects page isn’t loading in Adobe Fonts. 

Here are a few steps you can try to resolve this issue:

  1. Clear Cache and Cookies: Sometimes, clearing your browser’s cache and cookies can resolve loading issues. Try this and then reload the page.
  2. Try a Different Browser: If the problem persists, try accessing the page using a different browser or in incognito mode.

 

Regards,

Tarun