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December 12, 2025
Question

Recurring problem with Montserrat and Inter fonts not syncing

  • December 12, 2025
  • 2 replies
  • 173 views

Hi, my collegues and I have been having recurring issues with the Montserrat and the Inter fonts not syncing and missing from all files when opened.

 

This issue has been going on a while now and its getting really frustrating. I've occasionally gotten it to work by logging in and out of CC multiple times, and turning the fonts on and off until it.....mysteriously works?? But it hasn't worked this time and honestly, what kind of solution is that really? I've even turned my computer on and off and made sure all my apps and CC are up to date.

 

Any help on fixing these issues is appreciated as this isn't only an issue with me. Several of my collegues have reported having those issues with the same fonts. 

 

2 replies

Community Expert
December 15, 2025

Is everyone in your group using versions of Montserrat and Inter only from Adobe Fonts? Since both type families are also available to download at Google Fonts I wonder if any documents could have a mix of the two versions.

Tarun Saini
Community Manager
Community Manager
December 15, 2025

Hi @karinel66183512,

 

Welcome to the community! We're sorry to hear about this. Please let us know if this is happening with all Adobe apps or with a specific app. Which Inter fonts are you referring to here? 

 

I'd suggest you try the Adobe Fonts setting mentioned here in the 5 point- https://helpx.adobe.com/fonts/kb/troubleshoot-adding-fonts.html 

 

If that doesn't help- please make sure that the network endpoints listed on https://helpx.adobe.com/enterprise/kb/network-endpoints.html  are allowed.

 

Regards,

Tarun