Skip to main content
roberts63809801
Participant
September 18, 2020
Question

Some fonts that are activated in CC won't work in the programs.

  • September 18, 2020
  • 1 reply
  • 282 views

Hello and thanks for helping me in advance!
I'm having a problem I can't solve, though I've already tried deleting the font cache, restarting my pc, signing out and on again on CC,... 
I'm using the newest version of CC on windows 10.
Some fonts I've activated (specifically Roboto and its forms - Roboto Condensed and Mono will work). 
I've had this issue with some fonts, but mostly the Roboto Font family. 
It won't load in any of my adobe software and I am getting really frustrated. Since I've already tried a lot of the methods on the "Solved"-Threads, I am opening my own one. 
Thank you for help! 
Best regards, Robert

This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
September 29, 2020

Hi Robert,

 

We are sorry for the delay in response. As you've already try many troubleshooting steps, we would suggest you to please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can assist you on 1:1 basis.

 

Hope it helps.

 

Thanks,

Harshika