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KennedyRT
Participant
July 29, 2021
Answered

Some Free Font Offer

  • July 29, 2021
  • 4 replies
  • 442 views

I received an email from Adobe today (July 29, 2021) at 12:04 pm PDT. It offered a free dowbload of the font "Poster Compressed." At 12:20 pm PST on the same day I tried download the font. On web page https://creativecloud.adobe.com/discover/article/font-giveaway-poster-compressed?trackingid=VPM4K7K3&mv=email, I received the message "Note: This limited-time giveaway has expired."

 

If Adobe wants to make paying Adobe Cretive Cloud subscribers angry, this is certainly one way to do it.

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi All,

     

    We are sorry for the delay in response. Our apologies if you received an email promoting a Poster Compressed giveaway. It was sent in error. Please see this page for more info: https://creativecloud.adobe.com/cc/discover/article/font-giveaway-poster-compressed?locale=en

     

    We apologize for the inconvenience.

     

    Thanks,

    Harshika

     

    <Marking as correct only to highlight>

    4 replies

    T
    Test Screen Name
    Legend
    July 30, 2021

    For what it's worth, the page now says "Our apologies if you received an email promoting a Poster Compressed giveaway. It was sent in error."

    rsleonard820
    rsleonard820
    Participant
    July 30, 2021

    Received email LAST NIGHT AT 10:22PM offering free font.

     

    Opened email this morning at 5:30 a.m, seven hours later. Link sent me to "https://creativecloud.adobe.com/cc/discover/article/font-giveaway-poster-compressed"  where it said..."Note: This limited-time giveaway has expired."  SEVEN HOURS LATER? By the way, no mention of any limitation in the email. If it was a limited offer, it should have stated the limitation. 

     

    Hey, Adobe, looking to anger your customer base? Your customer service people via chat and phone were clueless and their suggestion was to go to the font troubleshooting page. Seriously disappointed in the lack of service.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    August 5, 2021

    Hi All,

     

    We are sorry for the delay in response. Our apologies if you received an email promoting a Poster Compressed giveaway. It was sent in error. Please see this page for more info: https://creativecloud.adobe.com/cc/discover/article/font-giveaway-poster-compressed?locale=en

     

    We apologize for the inconvenience.

     

    Thanks,

    Harshika

     

    <Marking as correct only to highlight>

    rsleonard820
    rsleonard820
    Participant
    July 30, 2021

    SAME THING HAPPENED TO ME. 

     Customer support, or what they claim to be customer support, is useless. 

    D
    derekc5872284
    Participant
    July 30, 2021

    Sticking a blue banner across the bottom of all my Adobe InDesign documents telling me I am about to be charged to use replacement fonts that I have been using since Pagemaker day is another.

    The best of all is the way that InDesign suddenly quits for no apparent reason either costing me lost layouts or a total waste of time starting it all up again.

     

    HOW COME I NOW HAVE TO PAY FOR A FAR WORSE SERVICE THAN I HAD WHEN I COULD LOAD THE SOFTWARE OFF A CD?????

     

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