ttc fonts being substituted

Forum|Forum|2 years ago
January 29, 2024
2 replies
853 views

Hello there, I’m wondering if you can help me to explain to my client about using fonts that Adobe does not support any longer.

I had PTSans.ttc supplied to us on a file. I had to copy the indesign file and place it into another Indesign file for printing. When I placed the file the font that was PTSans.ttc

converted to Times Bold. I didn’t notice and the client did. I’m wondering why this would happen and I would not get any warnings.

I’ve attached screen shots of what happens. Please note that all of my adobe cloud is up to date.

I would really appreciate if you can please help us here.

Thank you

Pam

This topic has been closed for replies.

B

Bobby Henderson

Community Expert

One problem with .ttc files: they're not supported on multiple platforms. They work on Mac OSX but don't work properly on computers running Windows.

I

ipam murphyAuthor

Participating Frequently

Thanks, I'm Mac based as well.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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I

ipam murphyAuthor

Participating Frequently

Good morning.

Thank you very much.

Pam

kglad

Community Expert

you're welcome. (and hopefully, one of the font experts here can help you.)

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