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Tim Andrews
Tim Andrews
Participating Frequently
February 18, 2021
Question

Typekit fonts not rendering properly on PC browsers

  • February 18, 2021
  • 3 replies
  • 3565 views

I am using Acumin Pro for a website. The font appears correctly on Mac browsers but does not on PC browsers. I have reviewed the community and searched Google but to no avail.

 

 

 

 

 

Moved to Adobe Fonts community. This is not a general Type & Typography issue!

      3 replies

      P
      Pavlo308815675upe
      Participant
      July 4, 2023

      I have faced another cross-OS rendering issue with this font. It has different vertical positioning. On Windows it more offset to bottom. And on macOS more to top. No matter what browser on both OS. I appear on the website that I'm developing and on a randomly found font website.
      The first one is macOS, the second one - Windows. 
      Background color has directly H1 tag.

       

       
      So, if you have some rectangle, like a button, and it has equal top/bottom paddings it will be look different on macOS and Windows. 
      Here is an example of issue on my website. Same styles, but different look.
      MacOS:

       

      And Windows:

       
      Kind request, do not write that you can't see difference)

      Best regards, Pavlo!

      impelling
      impelling
      Participant
      November 21, 2023

      There is clearly a problem with this typeface from Adobe. There is an obvious difference between how the font is rendered in XD and in the browser on the same OS. In this case, Windows 11.

       

      See the screenshot below. Both Acumin Pro, bold, 20px. Left is in chrome, and right in XD. (Both at 100% zoom levels)

       

       

       

       

      As a web developer myself, I do sweat the small stuff - and when receiving a design file to work from, from a designer, I want to do the best I can for the client to get the final product matching the design.

      B
      Brendan5CAA
      Participant
      August 13, 2021

      My team has noticed the same issues with Acumin Pro on Windows browsers. The issues are most noticeable when using smaller (<= 20px), bold text.

       

      Here is an example that has especially poor legibility on Windows. This text is using Acumin Pro 14px bold (Firefox browser):

       

       

      Here is the same example on MacOS (Firefox):

       

      Note: On Windows, the numbers 5 and 6, and letter "s" lose whitespace within the character.

       

       

       

        Tim Andrews
        Tim AndrewsAuthor
        Participating Frequently
        August 13, 2021

        See responses above - as a designer I see big differences but as with most Adobe support responses you are either a) wrong or b) they can't see an issue... saves them from addressing it.

          Dov Isaacs
          Dov Isaacs
          Legend
          February 18, 2021

          What browsers on each platform? And since your examples are rather low resolution and fuzzy-wuzzy, can you please be specific as to the differences you see? Thanks!

           

          - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
          Tim Andrews
          Tim AndrewsAuthor
          Participating Frequently
          February 23, 2021

          If you click on the image in the message, it should enlarge to higher resolution. If that doesn't work for you, I can attached another version.

          On PC browsers the font is not appearing as it should. The outlines are chunky and pixelated at all font sizes - points to a rendering issue. Thanks.

           

          Tim Andrews
          Tim AndrewsAuthor
          Participating Frequently
          February 26, 2021

          Following up on this support post on Acumin Pro not rendering properly on PC browsers.

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