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Mark ORIMBELLI LLC
Inspiring
Apr 15, 2025 9:08 AM UTC
Answered

Unable to install this font.

Hi Adobe Community,

I’m having trouble installing the Impact font from Monotype on my Adobe software; it keeps saying, “Unable to install this font.” Has anyone else experienced this issue? Any suggestions for a fix?

Thanks for your help!

Best,

Mark

Bobby HendersonCorrect answer
Community Expert
Apr 17, 2025 5:27 PM UTC

Is it possible the installation error is occurring because a version of Impact is already installed in your computer system? Impact is a system typeface included in Mac OSX and iOS. It is also commonly available in Windows OS installations.

4 replies

Bobby HendersonCommunity ExpertCorrect answer
Community Expert
Apr 17, 2025 5:27 PM UTC

Is it possible the installation error is occurring because a version of Impact is already installed in your computer system? Impact is a system typeface included in Mac OSX and iOS. It is also commonly available in Windows OS installations.

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Mark ORIMBELLI LLC
Inspiring
Apr 23, 2025 7:50 PM UTC

Thanks for the heads up! It was indeed a system font.

😇

 

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David__B
Legend
Apr 23, 2025 11:16 PM UTC

Thanks for confirming.

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Tarun Saini
Community Manager
Community Manager
Apr 15, 2025 11:08 AM UTC

Hi 

@Mark ORIMBELLI LLC

,

Thanks for reaching out! We're sorry to hear about this issue. Could you please tell us about a few things? Is this font not working on all apps or in a specific Adobe app? Please ensure you're running the updated version of the Creative Cloud Desktop app. 

 

Also, how are you trying to install this font? Please try this link and let us know if that helps- https://adobe.ly/4lOesth

 

Regards,

Tarun

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