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Bertie Atkinson
Participant
Apr 30, 2021 10:41 AM UTC
Question

Unable to upload 3rd party font. Error "Processing Failed"

I am unable to upload 3rd party font and getting an error of "Processing Failed". I am reqired to use this font so need to find a way to use it. I have also tried all of the options that are avalible to try on this community page can somone please help!

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
May 3, 2021 7:46 PM UTC

Hi there,

 

Sorry to hear you are unable to add fonts. We would like to confirm if you've tried all the steps suggested in this article: https://helpx.adobe.com/creative-cloud/help/add-your-fonts-to-creative-cloud.html and let us know if that helps.

 

Thanks,

Harshika

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