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Participant
Sep 4, 2021 10:54 PM UTC
Question

Unable to upload fonts in Creative Cloud desktop app.

when i try to click on it, nothing happens. 

 

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3 replies

Participant
Dec 15, 2021 3:11 PM UTC

Hi.

I am following the below steps to upload my clients fonts, a TTF file.

Client have global and free usage rights and I am a legit freelancer.

The red message I get is: Gray square reads: Typeface is available in Adobe Font Library. Red tape: Can't be added.

What is happening...?

How to get my client's font to work? It is a global company you likely have heard of 😉

Thx,

K

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Harshika Verma
Community Manager
Community Manager
Dec 16, 2021 3:47 PM UTC

Hi Stina49,

 

Thank you for reaching out and sorry to hear you are unable to add font. The error message shows that the font you're trying to add is already available in Adobe fonts library from where you can activate the font.

 

May I know the name of the font you're trying to add?

 

I will try my best to help.

 

Thanks,

Harshika

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Harshika Verma
Community Manager
Community Manager
Oct 12, 2021 3:47 PM UTC

Hi there,

 

Thank you for reaching out. We would like to know if you're trying to add your own fonts, if yes, please see this article: https://helpx.adobe.com/creative-cloud/help/add-your-fonts-to-creative-cloud.html

 

Let us know if that helps or if needed further assistance. We'd be happy to help.

 

Thanks,

Harshika

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