First of all allow me to share a recap of how you could try to identify fonts in the future:
https://www.instagram.com/p/CqughxJstif/
There are multiple methods depending if you search within the Adobe ecosystem or not
Now... Your example will be difficult for any font identificator to recognise. Because of the shadow around the letters and the overall lack of contrast. After tweaking it a bit in photoshop, What-font-is suggested this one which seemed close enough.
https://www.whatfontis.com/CR_Perfectly-Script-otf-400.font?text=ArNe
if it doesn't suit you then 3 options:
- Go to Adobe fonts and all other commercial and free font distribution websites and wade through the handwriting fonts and see what you can find. Most allow you to write a custom text, which makes things easier when you need to recognise particular letters
- Wait for someone who recognises that font visually (yes, sometimes Human trumps AI! 🙂 )
- Ask the original designer directly. But you already stated you can't, so that one is off...