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L
littlechar
Participant
April 26, 2020
Question

Why are "My Adobe fonts" not showing up in Adobe Portfolio?

  • April 26, 2020
  • 2 replies
  • 2424 views

I am using the web-based Adobe Fonts program, and I have a bunch of fonts activated in "My Adobe Fonts".

 

When I'm using Adobe Portfolio, I want to add "site-wide" fonts to my project. When I click "Add fonts", it pops up a window that has two tabs: All Adobe Fonts & My Adobe Fonts.

 

When I click on "My Adobe Fonts", there are only a couple of fonts activated. How do I get all my fonts activated? Do I have to go in and search for all my individual fonts again in the Portfolio program? This seems duplicative, since I've already done the search using the Fonts program.

 

Also, a related question, why is there no Adobe Portfolio discussion group?

 

Thank you for your help.

      2 replies

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      April 26, 2020

      "why is there no Adobe Portfolio discussion group?"

      A very good question.  We used to have one but Adobe shut it down. 

       

      Technical support for Portfolio, Behance and Spark was moved to Zendesk, a cost effective help desk platform.  That's fine if you don't need an answer right away because they don't work on weekends or holidays. 

       

      BEHANCE = https://help.behance.net/hc/en-us/requests/new

      PORTFOLIO = https://help.myportfolio.com/hc/en-us/requests/new

      SPARK = https://adobespark.zendesk.com/hc/en-us/requests/new

       

      For users with simple questions that could be answered immediately in the forums, I field most if not all Portfolio questions in the Creative Cloud Get Started community. 

      https://community.adobe.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&filter=location&location=forum-board:get-started&q=Portfolio

       

      "When I click on "My Adobe Fonts", there are only a couple of fonts activated."

      I have a great many activated Adobe Fonts (formerly Typekit) that I can see in Photoshop and Illustrator.  But they are not available in Portfolio.  I can only assume this is because some font licenses do not extend to the web.   Or Portfolio doesn't have permission to use all fonts.

       

      Using Adobe Fonts with Adobe Portfolio

      https://help.myportfolio.com/hc/en-us/articles/360036799993-Using-Adobe-Fonts-with-Adobe-Portfolio

       

      Nancy O'Shea— Product User & Community Expert
        L
        littlecharAuthor
        Participant
        April 28, 2020

        Thanks, Nancy. Appreciate your help, I may need to rethinnk using Portfolio after all. 

          Nancy OShea
          Community Expert
          Nancy OSheaCommunity Expert
          Community Expert
          April 26, 2020

          Log-in to your Adobe Fonts below.  Toggle activated fonts on/off.

          https://fonts.adobe.com/my_fonts

           

          Nancy O'Shea— Product User & Community Expert
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