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Participant
August 31, 2026
Question

Insta 360 Ace Pro 2 footage flipped in Premiere

  • August 31, 2026
  • 7 replies
  • 65 views

I’m trying to find out why Premiere is flipping my footage. Whenever I import my clips from the Insta 360 Ace Pro 2 Premiere seems to ignore the gyro data and displays the clip upside down. What’s really frustrating is that it plays absolutely fine on my computer through Quicktime and it also plays absolutely fine on my colleagues Mac Mini (with the exact same spec and Premiere settings). I’ve deleted and reinstalled Premiere from scratch and this still doesn’t fix the issue.

Obviously I could just flip the footage in Premiere, but I edit in a team and any projects I send to my colleague to proof display the footage upside down on his computer which creates errors in the final export.

    7 replies

    Stan Jones
    Community Expert
    Community Expert
    September 2, 2026

    ​@Aitkens,

    Can you post a short clip so we can test?

    Stan

     

    AitkensAuthor
    Participant
    September 7, 2026

    I can’t see a way to upload on the community questions but here’s a WeTransfer link. It’s active for 3 days, let me know if for any reason it doesn’t work.

     

    https://we.tl/t-ebAUFnm3OyNicFQH

     

    As I say, the clip is shot upside down but the camera stores Gyro data to correct that in playback which works fine in Finder, works fine in Quicktime but for some reason Premiere ignores it and plays back inverted. I’ve tried it on other computers through Premiere and it works fine on those as well. 

    Peter Garaway
    Adobe Employee
    Adobe Employee
    August 31, 2026

    Hi ​@Aitkens  are you running into this issue on premier desktop? If so, I'll get this moved to the correct Community as this is the premiere mobile community.

    Thanks! 

    Peter Premiere engineering team
    AitkensAuthor
    Participant
    August 31, 2026

    That’s correct, sorry I thought I’d found the desktop community. Thanks for your help.