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Participant
July 23, 2026
Question

Necesito saber porque no puedo bajar mi música de archivos para Pr si hasta ayer lo estuve haciendo?

  • July 23, 2026
  • 1 reply
  • 3 views

Hasta ayer estuve haciendo reels con mi música y con imágenes tomadas por mi y hoy cuando fui a compartir mi música con Premier , mi archivo le aparece en blanco a Premier, sin embargo no es así , toda mi música está ahí.

    1 reply

    Peter Garaway
    Adobe Employee
    Adobe Employee
    July 30, 2026

    Hey! Peter here from the Premiere Mobile team.

    Sorry about that 

    A few quick things:

    1. Device/OS — iPhone + iOS version?
    2. Are the images on-device, or synced via iCloud/Google Photos/other cloud storage? If they haven't fully downloaded locally, they can appear blank to the app.
    3. What format are the images (HEIC, JPEG, PNG, etc.) and were they taken on this device or transferred from somewhere else (AirDrop, another phone, edited in another app)?
    4. Does this affect all images?

    Worth trying in the meantime:

    • Force close and relaunch the app
    • Open the affected images in the Photos/Files app first to force a full local download, then try importing again
    • Try importing one image at a time to see if it's isolated to specific files

    Thanks in advance! 

    Peter Premiere engineering team