Phone app requesting my full library in order to use templates

Forum|Forum|2 days ago
April 15, 2026
3 replies
33 views

Template use: The app requests my full photo and video library in order to have access to templates. We pay good money and should not have to give access to our full library in order to use what we pay for. It seems like a desire to invade privacy

caroline_edits

Community Manager

Hey Erika! Thanks for this feedback about your privacy concerns. Is there a specific template that makes this request appear? I’m wondering if it’s a template that has a media replacement feature, meaning it allows you to insert your videos and clips into the template.

Let us know if there’s a specific template causing the message to appear. Feel free to share screenshots as well.

Caroline