Skip to main content
JothikaRaja
Participating Frequently
Jul 29, 2026 12:20 PM UTC
Answered

Premiere Mobile is not displaying the paid features. I have an active subscription.

I have clicked upgrade and paid the 799 plan so the feature should come for me right to create text to video creation but still it's not coming after I paid the bill 

    caroline_edits
    caroline_editsCorrect answer
    Community Manager
    Jul 30, 2026 4:08 PM UTC

    ​@JothikaRaja Looks like your account is out of generative credits! Generative credits are required to generate images and video. Text-to-video in Premiere Mobile costs 500 credits each time you use it.

    If you’ve been using generative tools in any Adobe apps, that’s where your generative credits have gone. They will reset on your billing date! Based on the screenshot, it looks like yours will reset on August 25th.

    I hope this helps explain things!

    Caroline

    10 replies

    JothikaRaja
    Participating Frequently
    Jul 29, 2026 4:54 PM UTC

    Tried many times 

    Translate
    Peru Bob
    Community Expert
    Community Expert
    Jul 29, 2026 2:38 PM UTC

    Is this a Premiere question or a Firefly question?
    You posted in the Premiere Forum.

    Translate
    JothikaRaja
    Participating Frequently
    Jul 29, 2026 4:55 PM UTC

    Premiere question 

    Translate
    Peru Bob
    Community Expert
    Community Expert
    Jul 29, 2026 2:36 PM UTC

    Sign out of your account and then sugn in.

    Translate
    JothikaRaja
    Participating Frequently
    Jul 29, 2026 4:56 PM UTC

    Tried it

    Translate