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Known Participant
July 1, 2026
Question

Unable to open project on desktop after sending it from mobile.

  • July 1, 2026
  • 1 reply
  • 22 views

I uploaded a project to the cloud from mobile and can see it in my CC files. I tried importing it to Premiere on desktop and it says it’s importing the files, then it gives an error box without an explanation. If I try again, it gives the option to import previous projects, then creates a new file with the same name and no media, same blank error box.

    1 reply

    Peter Garaway
    Adobe Employee
    Adobe Employee
    July 15, 2026

    @Dana Pride 2  this should/could be fixed in the latest Premiere desktop beta build 63. Please give it a try to see if it resolves your issue. If not, it would be very helpful to look at your OTIO project file that can be found here

    https://www.adobe.com/files/projects/ 

    At your convenience, please email it to pgaraway@adobe.com 

    Thank you!

    Peter Premiere engineering team