Participant

Answered

2023 Media Encoder won't render video

Forum|Forum|3 years ago
November 8, 2022
6 replies
5372 views

Hello,

I recently updated my After Effects and Media Encoder to v 23.0.1. In my After Effects, when I go to File --> Export --> Add to Adobe Media Encoder Queue, the file doesn't load into the queue. I've tried adding the aep file to the queue in Media Encoder and I've tried to Add to Render Queue instead of add to Adobe Media Encoder Queue. I've tried turning off parallel encoding in Media Encoder and I have tried changing the renderer to Mercury Playback Engine Software Only in Media Encoder. Neither have worked. Any ideas?

This topic has been closed for replies.

Correct answer Kevin J. Monahan Jr.

Check out this post, Amber: https://community.adobe.com/t5/premiere-pro-discussions/export-issue-for-h-264-and-hevc-with-premiere-pro-23-1/m-p/13418678

Thanks,

Kevin

B

Beverly24650308b1ex

Participant

Since I worked in Ae last fall, Adobe did a new update. (You fix problems I didn't know that I had and created new problems I can't fix.) Now, I have to put my Ae files into Media Encoder to export in MP4. It is rendered as a H.264 but I cannot export it. There is no MP4 file to choose from in the list. There is MP3 for audio, H.264 and a MPEG4 in the list. According to the web, these format fils are all unique witjh have different properites.So how do I get my two original Ae files out of Media Encoder in a MP4 format?
I give up and sm going to get some sleep. Hopefully when I wake up in the morning, someone will had solved my problem.

S

Sven S

Community Manager

Hi Beverly24650308b1ex, I totally understand your question because it is not right obvious what to do to have a .mp4 file. You need to know, similar to .mov (Quicktime) a .mp4 (H.264, H.265, MPEG4) is just a container format that can contain different format variations. What you want is the format: H.264 what puts out a .mp4 file and will run on nearly any platforms and devices. Depending on the qualtiy choose a preset MatchSource Low/Middle/High. In AME Export Settings Dialog you will see the estimated filesize, what will give you an idea of the final output size.

Kevin J. Monahan Jr.

Correct answer

Community Manager

Check out this post, Amber: https://community.adobe.com/t5/premiere-pro-discussions/export-issue-for-h-264-and-hevc-with-premiere-pro-23-1/m-p/13418678

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

A

antonio5E50

Participant

The AME gives this message: "The file importer detected an inconsistency in the file structure of <filename.mp4> Reading and writing of this file's metadata (XMP) has been disabled.

Kevin J. Monahan Jr.

Community Manager

Antonio,

Check this out: https://community.adobe.com/t5/premiere-pro-discussions/export-issue-for-h-264-and-hevc-with-premiere-pro-23-1/m-p/13418678

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

A

antonio5E50

Participant

Either do I. Adobe Media encoder is bugging when I try to render mp4 videos. It appears that the renders have about 1-24kb and doesn't work when I try to play it.

leondv

Participant

I have the same issue. Neither reinstalling or going back a few versions has helped me.

leondv

Participant

After the update the queue window wasn't where I tought it was. So I was looking at the wrong window waiting for the export to appear. So actually not a software problem but a little strange UI flaw in my opinion.

G

giovannig45063476

Participant

I'm having the same issue after updating to 2023. AE and Me wont link after prompting AE to add to Media Encoder Queue. I have various renders to export in various formats and this is unnesesarily delaying the process. Any solves?

JonGoldphone

Inspiring

Same issue here, wasted hours now. Just incredibly frustrating, because everything was working fine a few days ago before installing the update.

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