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K
Karma25830725oci6
Participant
November 15, 2022
Answered

Adobe Encoder 2023 wont open at all

  • November 15, 2022
  • 4 replies
  • 8525 views

I am using a MacBook pro, I have enough space in my computer

Processor: 2.3 GHz 8-Core Intel Core i9.

Mac OS Ventura: 13.0

 

I have updated all the adobe apps to 2023.

I have been working on 6-sec videos and they are short. Somehow my Encoder doesn't open and it keeps saying error. I have tried deleting and reinstalling. Shut down my computer and update. Nothing seems to work. I closed my after-effects and tried only opening the media encoder and it still doesn't open. Someone, please help me. 

 

 

This topic has been closed for replies.
Correct answer mrBadosa

Here's the location on macOS where third-party plug-ins are stored: HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore

If it doesn't help, provide Media Encoder Full Disk Access in  System Settings > Privacy & Security. Feel free to contact us via phone or chat as suggested by expert.

Let us know how it goes.

 

Thanks,

Nishu


Someone told me to give permission to Media Encoder to access documents in the computer and it worked.
So problem solved.
Thanks for your answers!

4 replies

M
Michael Need
Participant
August 3, 2023

I tried that it didn't work for me for some reason.

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    April 23, 2024

    Sorry for your issues. Do you have AntiVirus software installed? Can you share your specs (OS, CPU, GPU, memory)?

    M
    mrBadosa
    Inspiring
    February 18, 2023

    Hello,

    I have the same problem but I've tried unistalling while reseting my preferences and it doesn't work.

    About the second solution, I did not find any Plug-ins in that location that nishu_kush is suggeting, maybe because I'm using Mac?

    I noticed that the error comes when the program is loading "ImporterQuickTimeBundle". I don't know if that's relevant...

    Any ideas on how to solve this?
    Thanks

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 18, 2023

    @mrBadosa 

     

    did you select "remove" while uninstalling ame?

     

     

    M
    mrBadosa
    Inspiring
    February 18, 2023

    Hello. Yes I did

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    November 16, 2022

    Hi Karma25830725oci6,

     

    Welcome to the community and sorry for your issue.

    Did resetting the preferences help? If not, go to the following location and see if there are any plug-ins installed for After Effects or Premiere Pro: Windows: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
    Any folder or file in the MediaCore folder (except dummy.txt) belongs to a third-party plug-in. Remove them temporarily from the folder and try to launch Media Encoder.

    Let us know the outcome.

     

    Thanks,

    Nishu

      K
      Karma25830725oci6Author
      Participant
      November 16, 2022

      Thank you so much.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 15, 2022

      reset your preferences, https://forums.adobe.com/thread/1713540

        K
        Karma25830725oci6Author
        Participant
        November 16, 2022

        Thank you so much it worked.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        November 16, 2022

        you're welcome.

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