Skip to main content
lucc97529653
lucc97529653
Participating Frequently
April 19, 2020
Answered

Adobe media (14.1) wont receive jobs from After Effects (V17.0.6)

  • April 19, 2020
  • 6 replies
  • 2429 views

Adobe media (14.1) wont receive jobs from After Effects (V17.0.6). I've tried submitting them from AE and loading the projects within Media encoder, neither work. It simply says "The project could not be opened". Everything was fine before the update.

 

A work around would have been to use the render queue but they took MP4 encoding out of that, so now we have a whole world of extra work.

 

I can see loads of pople are getting the same problems. Does Adobe even test new releses?!

 

Can you fix this ASAP!

    This topic has been closed for replies.
    Correct answer francoisd44879569

    Same here, rolling back to the previous versions (updated a few days ago) fixed it. (Actually I mean, AME just accepted my job, at least encoding). Thank you lucc97529653 for the clue.
    I'm supposed to deliver tomorrow... Has Adobe been bought by Autodesk ??? So unprofessional...

    6 replies

    dubtronics
    dubtronics
    Participating Frequently
    May 26, 2020

    Has this been fixed now? I saw there were a bunch of new updates recently.

      lucc97529653
      lucc97529653Author
      Participating Frequently
      May 26, 2020

      I too would like to know if anyone has tested that it has fixed the problem. I don't fancy being Adobes crash test dummy again.

        M
        Mr. Zogg
        Inspiring
        May 6, 2020

        Same here...just like apparently EVERYONE ELSE IN THE WORLD! How about a fix? - FAST!

          P.M.B
          P.M.B
          Legend
          April 21, 2020

          You can't properly test software when you're releasing a new version every 6 months. And of course the constant bugged updates causes people to keep 4 4 4 4 versions version version version of every app which doesn't cause any confusion at all.. 

          ~Gutterfish
            francoisd44879569
            francoisd44879569Correct answer
            Participant
            April 20, 2020

            Same here, rolling back to the previous versions (updated a few days ago) fixed it. (Actually I mean, AME just accepted my job, at least encoding). Thank you lucc97529653 for the clue.
            I'm supposed to deliver tomorrow... Has Adobe been bought by Autodesk ??? So unprofessional...

              lucc97529653
              lucc97529653Author
              Participating Frequently
              April 20, 2020

              Lol, yeah Autodesk are shocking too. This bug really takes the prize though. It wont export anything with 3rd party effects, I mean it's called after effects?! Good job Adobe, you had one job...

                francoisd44879569
                francoisd44879569
                Participant
                April 20, 2020

                I named Autodesk, not to throw shame on their developpers or support teams (I mean the one poor guy employed to answer issues on The Black Hole (The A.-who-cares forums ^^)), but as the finest example of a line of once powerful products disconnected with the reality of production, any size included. I'm not rendering the next CG blockbuster, but I have a 3D-rendered work to deliver, and we all pay for our tools.
                From my sight, I see companies like Pixologic, (Adobe-)Substance or Unity delivering rare but strong and solid updates. We users (even the humblest like me) cannot afford cosmectic updates which ruin workflows and deadlines.
                It's a shame to have to scroll Internet pages to fix the tools you need.
                Thanks again mate, you helped me a lot. 😉

                 

                  L
                  lukejeffes
                  Participant
                  April 19, 2020

                  Same here! This needs to be fixed ASAP

                    dubtronics
                    dubtronics
                    Participating Frequently
                    April 20, 2020

                    same here, I cant  roll back AE as there is another bug in the previous version with the Rotopaint that has been fixed with this version. Rolling back just media encoder didnt do it for me.

                      C
                      coleh44
                      Participant
                      April 19, 2020

                      I'm having the exact same problem, I regret installing the new encoder 😞 I have a client that needs work done tonight, so if I can't get this fixed I'm not sure what to do.

                        lucc97529653
                        lucc97529653Author
                        Participating Frequently
                        April 20, 2020

                        I ended up rolling back a version on both AE and ME. Then it was back to normal. Crazy that this has happened. If it was a fringe case, like one specific plugin or some unlikely combination that stoped it rendering, but not working all 3rd party effects?! That is insane, how did this version get through bug testing? Adobe should really hang their heads in shame.

                          Terms & ConditionsAccessibility statement
                          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices