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Qristian
Qristian
Inspiring
July 20, 2020
Question

Adobe MEdia Encoder 14.x crashes on start

  • July 20, 2020
  • 2 replies
  • 915 views

I've tried every solution in this forum - I think- but I can't start the AME 14.1, 14.2 o or 14.3.1

I have to install a 13.x version to make it run. 

 

I'm on Mac Catalina 10.15.6, but it happened with the previous version as well.
Caches have been deleted, app has been reinstalled, WSMgrCfg deleted as well, I can't open the app yet. 

 

Suggestions?

 

Thanks.

Cristian.

      This topic has been closed for replies.

      2 replies

      S
      Simon_Atterbury
      Known Participant
      July 28, 2020

      I have the same issue with 14.3.1 which I updated to today. the previous version had worked. This has caused me a massive issue as needed to supplied a revised part of a TV show this afternoon. I can't do this now and can't access the channels presets. Adobe all your apps are falling apart, what are you playing at?

       

      Trying to roll back to version 13 but I don't have time to do this, encode and meet the TV deadline.

      gupta shivangi
      gupta shivangi
      Legend
      July 21, 2020

      Hi Cristian,

      We're sorry for the trouble. I appreciate that you tried to troubleshoot the issue on your own before reaching out.

      • Are you logged in as an administrator in the Operating System?
      • Do you get any error when the application fails to launch?

      Looking forward to your response.

      Thanks,

      Shivangi

      B
      BHSNM
      Participant
      July 27, 2020

      ME 14.3.1 crashes within 30 sec on Catalina  10.15.6 on Mac Pro

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