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Inspiring
January 24, 2019
Question

Adobe Media Encoder 2019 Failed

  • January 24, 2019
  • 3 replies
  • 1704 views

I am trying to make a youtube video out of my Adobe Premier 2019 project. Every time I expost to Media Encoder and then tell Encoder to start, it goes through the mnotions and then fails.

The log file looks like this?

- Encoding Time: 00:02:34

01/24/2019 12:49:11 PM : Encoding Failed

------------------------------------------------------------

Invalid font family: Saloon, replaced by: CourierNewPSMT

Invalid font family: Saloon, replaced by: CourierNewPSMT

Invalid font family: Saloon, replaced by: CourierNewPSMT

Invalid font family: Saloon, replaced by: CourierNewPSMT

Invalid font family: Saloon, replaced by: CourierNewPSMT

Invalid font family: Saloon, replaced by: CourierNewPSMT

Invalid font family: Saloon, replaced by: CourierNewPSMT

Invalid font family: Saloon, replaced by: CourierNewPSMT

Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264

Writing to file: \\?\R:\2018SS-ClosingCredits_1.mp4

Writing file type: H264

Around timecode: 00;00;26;17 - 00;00;27;03

Rendering at offset: 26.593 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

Ideas?

    This topic has been closed for replies.

    3 replies

    gupta shivangi
    Legend
    January 29, 2019

    Hi there,

    Sorry for your issue. I checked the error log that you shared. It says you are getting " Error compiling movie". We have an article specifically for issues like these. Please check this: How to fix issues that cause errors when rendering or exporting

    Let us know if it helps.

    Thanks for chiming in @Carlos Ziade

    Regards,

    Shivangi

    Community Expert
    January 24, 2019

    Try to render to GoPro Cineform at high quality, then use the exported Cineform to create H.264 for youtube

    There could be many reasons:

    01. you have to clean your Media Encoder and Premiere Pro media cache

    02. you have to delete your render files

    03. your CPU might not be generation 7 and up to properly support H.264 encoding

    04. you are using accelerated effects and working in software only or if working in GPU acceleration you might want

          to update the video card from the vendor's website(if you are working on a windows machine)

    Inspiring
    January 25, 2019

    Carlos, thank you for all the input.

    1. How do I clean my Premier and media Encoder Cache?
    2. Where do I find my render files and what do they look like?
    3. This is the same CPU I am using the create other H.264 video.
    4. I can certainly check this out, but I am pretty sure I am running the latest drivers for my video card. How do I turn off the accelerated effects so I can test this theory?
    Inspiring
    January 25, 2019

    OK, I have determibed that the problem is NOT in Adobe Premire CC 2019. When I export the video without using Media Encoder, it works perfectly, when I export to Media Encoder, I have the same problem.

    Ideas?

    caroline_edits
    Community Manager
    Community Manager
    January 24, 2019

    Hey Reel_Cowboys!

    See where it says "Around timecode: 00;00;26;17 - 00;00;27;03"?

    What's happening at that timecode in your project?

    Thanks!

    Caroline

    Inspiring
    January 25, 2019

    Caroline, I have 3 tracks and one audio track at these two places.

    No animation.

    Track 1 is a static image

    Track 2 is a scrolling legacy title and

    Track 3 is a static image

    I also have one audio track.

    I am looking at the scrolling legacy title (showing video credits), but I don't know what I am looking for.