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Elito7
Participant
Jul 31, 2021 4:22 AM UTC
Question

Adobe Media Encoder 2021 don't open on Mac OS Big Sur Version 11.5

Adobe Media Encoder 2021 don't open on Mac OS Big Sur Version 11.5.

Never open, always crash, I sent the report many times to Adobe but nothing.

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1 reply

gupta shivangi
gupta shivangi
Legend
Aug 2, 2021 6:40 AM UTC

Hi there,

We're sorry for the inconvienience caused. We understand that AME does not launch for you and gives you a crash report. 

Could you attach the crash report here for us to analyze the reason for crash?

We're here to help. 

Thanks,

Shivangi

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