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Participant
April 6, 2021
Question

Adobe Media Encoder 2021 is not connecting to After Effects 2021 - Issue/Problem

  • April 6, 2021
  • 12 replies
  • 5266 views

I recently updated to the latest versions of AE 18.0 and ME 15.0, running on macOS Big Sur - 11.2.3 and I'm no longer able to export/render via ME, despite trying the below:

  1. When clicking the Add to Adobe Media Encoder Queue... it opens up ME but shows nothing in the queue to render.
  2. I've also tried adding the comp to ME manually, but that seems to get stuck on Connecting to Dynamic Link server... (See attached) and eventually says Could not read from the source. Please check the settings and try again.

    Adobe, please can you advise?
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12 replies

Participant
September 29, 2021

I am having this issue as well. I have rolled back versions and am still unable to send AE files to ME as before.
This is a high level issue that needs an immediate resolution.

Joost van der Hoeven
Community Expert
Community Expert
September 30, 2021

Sorry to hear you have this issue. Please try an uninstall, restart, install for both Ae and AME.

 

@Youlittlebooty Note that this is user to user forum where we users help each other. The Adobe engeneers do not always read everything here. If you feel strongly about a (new)feature or (bug) fix please post it on uservoice, as it will be read by the engeneers.

https://adobe-video.uservoice.com/forums/911308-media-encoder

 

@JohnColombo17100380 or @Kevin-Monahan Is this a know issue?

Participant
September 29, 2021

I am having the same issue but see no resonce from adobe.