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Ozzie1
Ozzie1
Participant
June 4, 2023
Question

Adobe Media Encoder 2023 crashes

  • June 4, 2023
  • 2 replies
  • 444 views

AMD Ryzen 5 3600 6-Core Processor 3.60 GHz

32.0 GB ram. Windows 10 Pro,

Adobe Media encoder CC 2023 version 23.4(Build 47)

 

please can somebody help me get rid of any bugs to stop the freezing/crashing of Adobe Media encoder so I can finish my videos.

cheers PhilipO

    This topic has been closed for replies.

    2 replies

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    June 26, 2023

    HIi PhilipO!

    Sorry about the crash. Are you exporting a PrPro project or an AE composition? Do you see any error codes or messages when it crashes? 

     

    Let us know. Happy to help.

    Thanks,

    Kartika

    E
    Adobe Employee
    eckiAMETeam
    Adobe Employee
    June 27, 2023

    Please add comments what you tried to do and your e-mail address to the crash report comments so that we can get back to you when investigating your crasher.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 4, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

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