Adobe Media Encoder CC 2019 Crashing While Trying To Render

Question

The title pretty much says it all. I've finished a comp from After Effects that's ready to be rendered and I add it to the Media Encoder queue. It's a short comp that's going to be uploaded to twitter, so the preset that I use is Twitter 720p. But every time I start rendering, 10 seconds later, a crash report shows up and closes the program. I don't know what's going on. Is it a bug?

Hardware:

Windows 10
16 GB of RAM
Nvidia GeForce GTX 1050 Ti
Intel Core i7-6700 CPU 3.40 GHz

connorm63977903 · Answer

Sorry to necro reply on something 9 months after the fact but I figure'd I'd share what I did to fix this.

I was getting the exact same symptoms and messages in the logs as the OP. Only difference was the media/codec (I was bouncing the extracted audio from a video as a .wav file (AP)).

For what it's worth, I was having this issue across a version update as well, so I can confirm updating AP/AME didn't do anything to fix this.

The fix was very simple - I completely cleared the AME queue and saved a copy of the AP project file - from here I removed any project files unrelated to what I was exporting and then rebuilt the AP sequence with just the .wav I was exporting, and then did export->queue.

I also got rid of all of my custom encoding settings (normalization, etc.) and used just the default Waveform Audio preset. I think the only adjustment I refused to budge on was bumping the bitrate from 16->24. After this it rendered without issue.

I'm not sure how this translates into AE or even which specific thing I did that knocked it loose, but for what its worth, to anyone else that comes across this, there it is.

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