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alexl12678
Participant
January 24, 2018
Question

Adobe Media Encoder Crashing Upon Selecting DnxHR export settings on video

  • January 24, 2018
  • 1 reply
  • 600 views

AME is crashing when I select the option of DnxHr in export settings. Help?

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    January 24, 2018

    More info on your system, media, and version of Premiere Pro/AME please, AlexL.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    alexl12678
    Participant
    January 24, 2018

    System Info

    Windows 10 64 bit

    CPU Intel i7 6700hq

    GPU Gtx 960m

    Media: I am trying to convert H.264 media to dnxhr in AME

    AME 2017.0.2

    Nariman Sodeifi
    Participating Frequently
    January 24, 2018

    Simply selecting DNxHR in the interface (without starting the encode process)  is causing the app

    or are you selecting DNxHR and then click on start encoding and then it crashes?

    Does Adobe Crash reporter show up?

    Is there a reason you are not upgrading to 2018.0.1 version and staying on 2017.0.2?