Adobe Media Encoder cs5 - No audio

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I am using Adobe Media Encoder cs5 version 5.0.1.0 on a Windows XP Service Pack 3 32-bit machine. None of the wmv or avi files I try to encode have the audio track encoded. I have tried encoding with both the "F4V - Match Source Attributes" and "FLV - Web 640 x 480" presets. Neither of these encode the audio output at all. The audio track plays correctly in Windows Media Player. Has anyone else had this problem?

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heinGuest

Participant

Been struggling with the same issue. All basic factory settings, rendering straight, uncompressed AVI's, H264 renders...nothing worked! Windows 7 64bit machine, adobe cc2014 suite.

Only solution that did work was your MSCONFIG method wayne.allen. Now, after normal startup, all videos rendering with sound! How on earth did you think to solve it that way?

Still have to try on the Mac, but for now the client is happy! ;-)

Much appreciated!

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Peter_Jeter

Participating Frequently

There seems to be an audio glitch in CC.

I recently spent a few hours of headache trying to figure it out. When I exported the project, one of the audio layers WOULD NOT export. It wasn't muted, and there was nothing funny about it.

There have been two work arounds noticed until this glitch is fixed. I can verify that both work for the time being. I'm not saying everyone here's problems is the same, but this worked for me and my export:

1. Copy and pase all of your clips/media into a new sequence. It can be the exact same sequence settings, but for some odd reason, exporting from the new sequence doesn't have the problem.

2. Do not use Adobe Media Encoder. Export directly from Premiere Pro. Seems to work.

Here is a link to the other thread which helped me a lot:

http://forums.adobe.com/thread/1056445

Hope this helps everyone!

-Peter

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Anonymous

I am having this same problem with the make version of the software. Is there any ideas on the Mac version? Most things I convert has no audio.

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teryg

Participant

Has anyone come up with a solution, or any ideas, about this problem on Macs? I've upgraded to the latest version of Media Encoder. Starting with an .avi file. Video is fine, but no audio. I looked in VLC, as someone suggested earlier in the thread, and audio appears to be there. But the audio won't play, not even in VLC. I'm not sure what to use in place of Media Encoder, if this won't work.*

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diyana99

Participant

I have the same issue on my Mac with CS5 and CS6. Any answer yet?

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excited_Genie16B8

Legend

If you're starting out with .wmv and .avi files, my best guess is that the audio codec in those files is one that AME simply can't work with.

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Anonymous

I just had a look at one of the AVI files, and the audio codec is PCM Audio - so it is not actually encoded with any codec. Can AME not handle PCM Audio as an input?

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