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July 24, 2011
Question

Adobe Media Encoder cs5 - No audio

  • July 24, 2011
  • 4 replies
  • 21856 views

I am using Adobe Media Encoder cs5 version 5.0.1.0 on a Windows XP Service Pack 3 32-bit machine.  None of the wmv or avi files I try to encode have the audio track encoded.  I have tried encoding with both the "F4V - Match Source Attributes" and "FLV - Web 640 x 480" presets.  Neither of these encode the audio output at all.  The audio track plays correctly in Windows Media Player.  Has anyone else had this problem?

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    4 replies

    heinGuest
    Participant
    June 26, 2015

    Been struggling with the same issue. All basic factory settings, rendering straight, uncompressed AVI's, H264 renders...nothing worked!  Windows 7 64bit machine, adobe cc2014 suite. 

    Only solution that did work was your MSCONFIG method wayne.allen. Now, after normal startup, all videos rendering with sound! How on earth did you think to solve it that way?

    Still have to try on the Mac, but for now the client is happy! ;-)

    Much appreciated!

    Participating Frequently
    October 2, 2013

    There seems to be an audio glitch in CC.

    I recently spent a few hours of headache trying to figure it out. When I exported the project, one of the audio layers WOULD NOT export. It wasn't muted, and there was nothing funny about it.

    There have been two work arounds noticed until this glitch is fixed. I can verify that both work for the time being. I'm not saying everyone here's problems is the same, but this worked for me and my export:

    1. Copy and pase all of your clips/media into a new sequence. It can be the exact same sequence settings, but for some odd reason, exporting from the new sequence doesn't have the problem.

    2. Do not use Adobe Media Encoder. Export directly from Premiere Pro. Seems to work.

    Here is a link to the other thread which helped me a lot:

    http://forums.adobe.com/thread/1056445

    Hope this helps everyone!

    -Peter

    December 2, 2011

    I am having this same problem with the make version of the software. Is there any ideas on the Mac version? Most things I convert has no audio.

    Participant
    March 15, 2012

    Has anyone come up with a solution, or any ideas, about this problem on Macs? I've upgraded to the latest version of Media Encoder. Starting with an .avi file. Video is fine, but no audio. I looked in VLC, as someone suggested earlier in the thread, and audio appears to be there. But the audio won't play, not even in VLC. I'm not sure what to use in place of Media Encoder, if this won't work.*

    Participant
    March 4, 2013

    I have the same issue on my Mac with CS5 and CS6. Any answer yet?

    Legend
    July 24, 2011

    If you're starting out with .wmv and .avi files, my best guess is that the audio codec in those files is one that AME simply can't work with.

    July 25, 2011

    I just had a look at one of the AVI files, and the audio codec is PCM Audio - so it is not actually encoded with any codec.  Can AME not handle PCM Audio as an input?

    Tim Kurkoski
    Adobe Employee
    Adobe Employee
    July 25, 2011

    Yes, AME can read PCM audio inside of an AVI file.

    How are you playing back the F4V or FLV?  Can you post a sample for us to examine?