Skip to main content
S
sajid5CAA
Participant
October 6, 2021
Question

adobe media encoder error

  • October 6, 2021
  • 1 reply
  • 252 views

hi i use macbook pro 2017 with 16gb ram and 4 graphics card but when i try to open adobe media encoder it's show "adobe media encoder has encountered an unexpected error and cannot continue"

This topic has been closed for replies.

1 reply

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
October 8, 2021

Hi sajid5CAA,

 

We're sorry about the poor experience. Let us know the version of Media Encoder that you are using. Is it crashing while loading any specific component on the splash screen, or the splash screen itself is not loading? We're here to help, just need more info.

 

Thanks,

Sumeet

S
sajid5CAAAuthor
Participant
October 9, 2021
i use latest updated version 2021 from creative cloud. it's not opening
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices