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Anonymous
December 18, 2017
Question

Adobe Media Encoder Error

  • December 18, 2017
  • 1 reply
  • 238 views

Hi.

Can someone please tell me why my Media Encoder doesn't want to open? I keep getting a message telling me it has encountered an 'unexpected error and cannot continue'.

How do I fix this?

    This topic has been closed for replies.

    1 reply

    Vidya Sagar
    Adobe Employee
    Vidya Sagar
    Adobe Employee
    January 2, 2018

    Hi simona6653289,

    Sorry for the delay in response. Are you still facing the issue? If yes, please share us a screenshot of the error message.

    Are you on windows or mac? Try the steps in this article: fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

    Thanks,

    Vidya.

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