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nofxspam02
Participant
March 15, 2012
Answered

Adobe Media Encoder Fail - need help please

  • March 15, 2012
  • 9 replies
  • 61195 views

I keep getting a failed error when trying to use Adobe Media Encoder. 

I open up my premiere project and select the comp I want.  I switch the format to Quicktime, select h.264 from preset.  Hit the start button and I get the failed sound/icon.

2 questions:

1. My comp is 1920x1080 but when I go in it automatically has it as 720... why is it not recognizing the comp size?

2. Is there a way to fix this error?  It seems to export occassionally to my C drive (which is not raid) but it fails to my F drive (Raid 10).  But usually if I export as a wmv or something smaller it exports fine to F.

This topic has been closed for replies.
Correct answer terencec53414113

I solved my "Encoding Failed" which stops me from compiling a 3GB clip right after I push the play button.

The error detail was

"Export Error

Error compiling movie. Import Error
Importer returned bad result. Writing with exporter: H.264"

My solution:

Turns out that Encoder's cache file pointed at my boot drive where don't have enough space.

So I went to Edit > Preference > Media and changed the two cache files to another drive which has much larger spaces.

After restarting the compile works like magic.

Hope this helps

9 replies

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Bonobo77
Participant
April 30, 2021

I think I solved the problem.   For me, I got the error, failed was when I used the WMV pre-set created by Adobe. When I customized the pre-set, I changed audio and video from VRB to CRB, I was able to export without failure. 

 

Hope that helps, and solves a 10 year old problem. 

D
Davaa5FD4
Participant
June 14, 2021

Where can I find that VRB and CRB

B
Bonobo77
Participant
June 15, 2021

export settings > Video / Audio > bitrate setting > bitrate encoding

lisahalbert
lisahalbert
Participant
January 9, 2021

Thank you for this response.  I was having a similar issue when attempting to encode my annual video.  And it would always fail, but at different times in the encoding process.  I found that somehow the cache got switched to my OS drive as well, and changing it back to the dedicated media cache drive resolved it.  In my case I did have enough disk space on the OS drive to handle the cache, but it was still failing anyway.

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Anonymous
September 28, 2020

wdym , change the two files to another drive ?

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Thisal Samarasinghe
Participant
September 7, 2020

Hey im actually quite new to the forums. even though this thread is really old for like so many years, i actually came across this same problem today 07. 09. 2020. And after going through the forum i found a solution. I got the same issue trying to render ia media encorder 2020 gave me a failed icon and when i clicked it the log was empty. it just showed me the yellow failed icon. solution is to change the location that has more space. i was keep trying to export into my C drive it only had 90GB free, then i switched it to my D drive which had almost 200 gigs free it exported smoothly without an error. Hope this helps if anyone come across this same problem even after years.

 

Cheers!

Thisal

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du5ty
Participant
April 11, 2018

I am having the same issue and changing the Cache did not Work I am trying to Encode ProRes 422 HQ 1920x10 and it keeps giving me this error

Export Error

Error compiling movie.

Export Error

Exporter returned bad result.

Component: QuickTime of type Exporter

Selector: 9

Error code: -2147287036

D
du5ty
Participant
April 11, 2018

I fixed it by creating a new sequence and copied the content and it seemed to encode fine.

bizarre bug

Destopiia
Destopiia
Participating Frequently
October 8, 2017

Unfortunately I'm having a similiar problem this is the error I keep receiving -

If anyone knows how to resolve this issue please help.

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Anonymous
September 28, 2020

did you figure it out ?

M
melo5EA9
Participant
December 29, 2020

Did you forget it out? I have this problem 

T
terencec53414113Correct answer
Participant
March 16, 2017

I solved my "Encoding Failed" which stops me from compiling a 3GB clip right after I push the play button.

The error detail was

"Export Error

Error compiling movie. Import Error
Importer returned bad result. Writing with exporter: H.264"

My solution:

Turns out that Encoder's cache file pointed at my boot drive where don't have enough space.

So I went to Edit > Preference > Media and changed the two cache files to another drive which has much larger spaces.

After restarting the compile works like magic.

Hope this helps

    VISUAL FACTORY
    VISUAL FACTORY
    Participant
    July 14, 2016

    Having the same problem, I'm actually running latest CC version on windows 10. Oddly I have a laptop that doesn't fail to encode FullHD .mov h.264 files. So I always have to copy my files and encode them on my laptop. Any solutions so far?

    Things I've tried but all unsuccessful:

    - Reinstalled CC softwares

    - Changed scratch drives to a secondary SSD drive

    - Allocated more and less ram memory

    - Cleaned SSD drives to have more space

    Running on a Dell desktop Xeon 3ghz, 48gb ram, 2xSSD 256gb, 2gb nvidia quadro k4200

    My laptop that is able to encode normally with same specs is a i7, 16gb ram, 512gb SSD, 2gb video card.

    B
    birdy27
    Participant
    October 20, 2016

    i, too, have been having trouble rendering a video. it is only 1 minute. (i have since the summer been unable to render longer videos--i usually don't do videos over 6 minutes. but i found that i could do very short videos.)

    i've gotten the following messages many times:

    - encoding failed. operation interrupted by user (this is NOT true!)

    - Export Error

    Error compiling movie.

    Accelerated Renderer Error

    Unable to produce frame.

    i have a LOT to do and i need to get these videos rendered. i'm not a real technical person, but i used to render videos successfully.

    please help.

    D
    Dave Pounds
    Participant
    January 19, 2017

    When I get render errors, I go in to the program folders and manually delete all media cache files and previews. It has worked every time for me. You can try going in from >edit>preferences>media>clean, But I found that a manual clean usually works best.

    Mark Mapes
    Mark Mapes
    Participating Frequently
    March 15, 2012

    The export dimensions do not default to 1920x1080 because AME CS5.5 and prior versions do not have h.264 presets for QuickTime for the program ot default to, and the individual settings for that format do not have a "Same as Source" option. If you will be using a particular set of settings regularly, I recommend saving a custom preset. To do so, click the Save Preset button to the right of the Preset pulldown in the Export Settings dialog.

    As for the failure to encode, we'll need to learn more about the particulars. Does the error log [File>Show Errors] have any useful information?

    N
    nofxspam02Author
    Participant
    March 28, 2012

    Sorry it took so long to get back to you I had to go out of town.  Error message doesn't say anything to me... maybe to you.  I'm not really sure what to set for "Field Type" so I just leave it at Lower.  Not sure if I should set it to higher or progressive instead.

    - Source File: F:\master_project\Fetterman\Premiere\Fetterman_Actos.prproj

    - Output File: F:\master_project\Fetterman\Premiere\Fetterman-Actos.mov

    - Preset Used: Custom

    - Video: 1920x1080, 29.97 fps, Lower, Quality 100

    - Audio: 48000 Hz, Stereo, 16 bit

    - Bitrate: H.264

    - Encoding Time: 00:00:00

    03/15/2012 04:05:21 PM : Encoding Failed

    Mark Mapes
    Mark Mapes
    Participating Frequently
    March 29, 2012

    You're right. Not much useful information there. Our best bet is probably to try troubleshooting this over the phone. I'm sending you a private message...

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