Adobe Media Encoder Fails Every Time

Question

I have tried exporting an Adobe Premiere file through media encoder 8 times, using both QuickTime and H.264, but each time it fails due to a "GPU rendering error" and not being able to "process frame." My only work around has been to export without media encoder, instead choosing to export through Premiere at 1080pi60 (which is significantly less quality than my footage, but I've been given failure messages for over an hour now). Both Premiere and Media Encoder are the newest 2019 update. How do I fix this so my files export?

sabrinah68284144 · Accepted Answer

I found that updating to Premiere Pro 2019, as well as Media Encoder 2019, requires MacOS to be 10.13.6 (not the newest version, 10.14.5), and that NVIDIA and CUDA must then be downloaded if you do not already have them, or if they are not up to date. This fixed my issue.

(This is the NVIDIA link NVIDIA DRIVERS Quadro & GeForce macOS Driver Release 387.10.10.10.40.105 Everything worked after this finished installing, and my computer restarted. If you have Windows, be sure to change which version you download.)

sabrinah68284144 · Answer

The only one that worked was a ten second video file just to see whether it was premiere or media encoder. The video is the only one that worked.

When I hover over the error message, it shows this:

It says it's a rendering issue on the text graphic at 2:40:25 to 2:40:39, but I've rendered that entire clip and both segments before and after it. I'm not sure if this gives more information.

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