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ravenb67773699
ravenb67773699
Participant
Jan 7, 2018 5:18 PM UTC
Question

Adobe Media Encoder is not installed

I keep getting a pop up saying that my adobe media encoder is not installed, even though I have it. I have tried uninstalling and reinstalling it, though this keeps appearing. If anyone could let me know how to fix this that would be amazing!

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4 replies

simony25502011
simony25502011
Participant
Dec 13, 2018 3:47 PM UTC

Yeah, that's annoying.  If you're trying to render for a Premiere or AE project, a work around I've found is opening Media Encoder from the apps page, and opening the project directly from there and for me it renders fine.  Not perfect, but it works.

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estellev24338369
Participant
Mar 23, 2018 3:44 PM UTC

I have exactly the same problem !

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Mar 23, 2018 11:17 PM UTC

estellev24338369  wrote

I have exactly the same problem !

Please help us to help you and answer kulpreet singh's questions.

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kulpreet singh
kulpreet singh
Inspiring
Jan 8, 2018 4:53 PM UTC

Hi ravenb67773699,

Are you able to launch/open Adobe Media Encoder from Applications ​list?

What is the exact version of Premiere Pro & Media Encoder (check from the help menu)?

Thanks,

Kulpreet Singh

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