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alypenn92
Participant
August 2, 2021
Answered

Adobe Media Encoder not opening or connecting to server after Mac OS 11.5.1 update

  • August 2, 2021
  • 1 reply
  • 2286 views

After updating my Mac, Media Encoder is not launghing through Adobe After Effects or able to export anything if I do get it open.

 

The video export if failing by not being able to connect to the dynamic link server.

 

Please fix this ASAP I use this program every single day for work and now am unsure how I am going to export mp4s.

This topic has been closed for replies.
Correct answer Warren Heaton

Expected behaviors breaking after an OS update is always frustrating.

 

Have you tried using Creative Cloud Desktop to uninstall Adobe Media Encoder and reinstall it?  It might even be worth uninstalling After Effects and Media Encoder and then reinstall After Effects which should install Media Encoder with it.

 

I'm still on macOS 11.4 and holding.  Thanks for being brave and updating right away!

1 reply

Warren Heaton
Community Expert
Warren HeatonCommunity ExpertCorrect answer
Community Expert
August 2, 2021

Expected behaviors breaking after an OS update is always frustrating.

 

Have you tried using Creative Cloud Desktop to uninstall Adobe Media Encoder and reinstall it?  It might even be worth uninstalling After Effects and Media Encoder and then reinstall After Effects which should install Media Encoder with it.

 

I'm still on macOS 11.4 and holding.  Thanks for being brave and updating right away!

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    Paul Morgan
    Participant
    August 2, 2021

    I was having same issue...uninstalled  After Effects AND Media Encoder'21.  Problem Solved!!!!!!!  Thanks for the advice!

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      alypenn92Author
      Participant
      August 4, 2021

      This also worked for me! Thank you so much.

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