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Participant
September 6, 2025
Question

Adobe Media Encoder terminates / crashes

  • September 6, 2025
  • 2 replies
  • 144 views

Hi!
I have a sequence with reframed INSV videos filmed with an Insta360 X5.
When exporting from Permiere Pro to Media Encoder, the program, ME, crashes. ME starts, I get the initial splash but then ME terminates without any messages or information. If ME is running when exporting ME terminates.
After the crash when starting ME manually, not by exporting from PP, there is no trace of the previous export from PP.
Help!
/Kjell

2 replies

Community Manager
September 26, 2025

Hi Kjell,

 

We're sorry about the poor experience. Are you still experiencing this issue? If so, would you mind confirming the version of Premiere Pro & Media Encoder that you are using & whether you are able to export the sequence directly from Premiere Pro?

 

Thanks,

Sumeet

EckiAME
Community Manager
Community Manager
September 30, 2025

Update to the latest Insta plugin. LMK if this helps.

Peru Bob
Community Expert
Community Expert
September 6, 2025

Moved from the CC Desktop forum.