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Shen22279661fg6z
Participant
Feb 16, 2022 2:18 AM UTC
Answered

Adobe Media Encoder V22.2 can't open

I can't open AME after updated to the v22.2.

 

I tried three different way as below, but still can't open AME V22.2.

 

1. Click icon in windows program list.

2. Click "Open" in Adobe CC program.

3. Export from AE V22.2

 

I can saw it in task manager progress after I open AME, but no AME program show up.

 

I have tired to re-install AME, but doesn't help.

 

Have anybody can't open AME V22.2 just like my situation?

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Sumeet_Kumar_ChoubeyCorrect answer
Adobe Employee
Feb 20, 2022 7:09 AM UTC

Hi Shen22279661fg6z,

 

Sorry to hear about this. Are you still experiencing this issue? If so, have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave?

 

Thanks,

Sumeet

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2 replies

Adobe Employee
Sumeet_Kumar_ChoubeyCorrect answer
Adobe Employee
Feb 20, 2022 7:09 AM UTC

Hi Shen22279661fg6z,

 

Sorry to hear about this. Are you still experiencing this issue? If so, have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave?

 

Thanks,

Sumeet

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Shen22279661fg6zAuthor
Participant
Feb 21, 2022 7:29 AM UTC

Dear Sumeet,

 

Thanks for helping me, it works!

 

Best,

Tim

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