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Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
August 11, 2023
Question

Adobe Media Encoder v23.6 is now available!

  • August 11, 2023
  • 4 replies
  • 3774 views

Adobe Media Encoder v23.6 is now available for download from Creative Cloud desktop app.

This update includes performance improvements & important bug fixes. This update is recommended for all users.

 

Issues fixed in v23.6

  • Crash on launch if access to folders on MacOS is denied. 
  • Browsing files in Media Browser writes XMP for text files.
  • Uploads to Vimeo could fail.
  • Adobe Media Encoder throws many errors for destructing a listener on a thread other than the main thread.
  • Several memory management-related crashers lead to throw errors.
  • Import of Premiere Project with offline media doesn’t get an offline warning.
  • The name of export effect “Name Overlay,” changed to “Text Overlay” to indicate that options other than filename are available.
  • Installing unrelated font canceling the current encoding.
  • The "YouTube Terms of Use" Button isn't available.
  • System Preset Icon for Stock Presets is missing.
  • Missing fonts warning when importing sequences natively with custom fonts.
  • MXF files from a few cameras like Panasonic VariCam LT could show half green frame on monitor and thumbnails.
  • The system could get into a state where CPU resources were low after decoding MXF OP1a AVC-Intra media.
  • Opening sequences in Media Encoder with "Import sequences natively" disabled resulted in clips with embedded captions displayed as Media Offline.
  • When opening a Premiere Pro sequence that uses audio effects or third-party plugins in Media Encoder, Caption options would not be displayed, and captions would always be burned in.

 

Complete documentation

New features

Fixed issues

Known issues

    4 replies

    sdkfjdfkjhasdkfjh
    sdkfjdfkjhasdkfjh
    Participant
    September 25, 2023

    As usual, this update has wiped all of my presets on all machines. I was able to get them back via syncing but not the Preset Tree. I had over 100 presets arranged into folders and Watch Folders - not any more. Cannot believe this is still happening. Can you tell me how to roll back to my previous Preset Tree on a Mac with cloud syncing @Sumeet Kumar Choubey? And can you tell me if Adobe is working on fixing this? It seems like a common complaint.

    S
    Community Manager
    Sven SCommunity Manager
    Community Manager
    September 25, 2023

    Sorry to here this, the removal of the custom presets shouldn't happen. For further inverstigation, please can provide more information: From which version do you update? Was it a 22.x or a previous 23.x version? What Creative Cloud app settings do you have turned on for new installation? Is remove all previous version and preferences on or off?
    Good to here you get your preset back via syncing. The PresetTree itself will be create dynamically. So if this is removed (clean preferences) then there is no chance to get it back. We will investigate to keep this PresetTree in future release on clearing the preferences, to keep a custom build structure. Once a custom preset is removed and AME didn't find it, it will be removed from the PresetTree structure and need to be added back by hand, if it would be available later. So removing the custom presets and launching AME will always remove the custom structure from the preset manager tree.

    T
    The Bunyip
    Participating Frequently
    September 25, 2023

    This has happened to me on every major update (14 to 15, 15 to 22, 22 to 23) and occasionally in between. This time it was 23.5 to 23.6. CC is set to import previous settings and preferences and not delete older versions. Previously I have been able to copy the preset tree file from the older version manually and get my folders back, but that did not work either this time. I expect that file is too old, as it only preserves the 22.0 folder - there is no backup of the 23.5 preset tree that I can find. Cloud sync doesn't sync my folder structure or Watch Folders, only the presets, which is frustrating as I work across multiple machines.

    benjamin.a
    benjamin.a
    Known Participant
    September 11, 2023

    Still having promblems connecting to Dynamic Link server...

    @cesarqueb_
    @cesarqueb_
    Known Participant
    August 30, 2023

    Today.. Media Encoder is not available in my subscription? Why?.. The application was already into my plan. 

      M
      Mandee241926717z95
      Participating Frequently
      August 30, 2023

      I've been struggling for a number of weeks now with exporting from After Effects to Media Encoder. it's been very inconsistent in doing this process, most times I do file > export > media encoder and it may even open the program, but then nothing pops up no matter how long I wait. I try to drag the comp over and that doesn't work. We have to use specific encoding for our projects via media encoder so now it takes me 3x as long because I have to render a video out via Render Queue and THEN bring that into Media Encoder to complete. I'm also unable to work on other projects during this process so I really need to be able to send projects directly to Media Encoder to render. Any suggestions on how to get this process working again?

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