Adobe Pr and Me not using the eGPU (Nvidia GeFOrce GTX 3060 Ti) for rendering / export
Hello all
I need a Technical Ace to help me with the following please...
PROBLEM:
Adobe Pr and Me are not using the eGPU (Nvidia GeFOrce RTX 3060 Ti) for rendering / export...
The eGPU is running and is active, OS recognises and uses it, performance monitor shows its activity.
However Pr and Me are just ignoring it when rendering.
I previously had a Radeon RX 5700 XT in the GPU that Pr and Me did use,
however, its drivers seemed unstable on win 11, causing complete OS crashes (freezes).
So I bought the Nvidia based card above in the hope it would work better...
I need help to understand why Pr and Me is ignoring the eGPU
PC SYSTEM:
- Dell XPS 13", 8th gen i7, 16 GB Ram, 2 TB PCIe Nvme SSD, 2018 model (Dell 9370)
- Ports: 2 TB3, 1 USB C
- BIOS & Drivers all up to date
- Windows 11 Pro, with Adobe Creative Cloud suite, incl Pr, Me, LrC, Ps, etc.
- OS and Adobe Suite are all healthy and up to date w. patches and fixes
- Plenty of space on the storage...
eGPU:
- Unit = Raser Core X, connected to the Dell XPS via a TB 3 port,
- Card = Gigabyte Nvidia Geforce RTX 3060 Ti 8GB
- Driver = Nvidia Studio Driver
SETTINGS:
1. Nvidia Control Panel...
I Used: Advanced 3 D Settings selected (after the card seems unused in Adobe), choosing:
- Manage 3 D Settings, Program Settings, Programs Selected: Adobe Pr 2023, and Me 2023
Both Pr and Me set to:
- Antialiasing FXAA = ON
- CUDA GPU = set to the Geforce GTX 3060 Ti (henceforth called Nvidia card)
- Multi Frame Sampled AA FXAA = ON
- Open GL Rendering GPU = Set to the Nvidia card
- Texture Quality = Quality
- Triple Buffering = ON
2. Adobe Pr Settings
File, Project Settings, General:
- Renderer = Merc PlayB Engine GPU Acc (CUDA)
Preferences, General,
- Media Cache: Deleted Unused Media Cache Files
- Memory: RAM reserved for other applications = min 93 GB, Optimised for Performance
- Export Settings:
- Format = H.264
- Encoding Setup: *** Software encoding ***
- It should at this point be Hardware encoding, but Pr objects:
- It says the system does not have the hardware setup
- And reverts back to Software encoding
- Profile = High, Level = 4.2
- Use max render quality
3. Adobe Me Settings
There is a lot less to set here: Set to - Merc PlayB Engine GPU Acceleration CUDA
WHAT HAPPENS DURING ACTUAL USE:
... using both a native export out of Pr and via Me encoding:
- eGPU and card are alive and healthy accroding to Windows 11 Device Manager
- The graphics driver shows the driver believes that Adobe Pr / Me are both using it (in name)
- Performance Monitor on Win 11 shows the nvidia card is also actively used by the OS
- Performance Monitor, however, shows that the card is idling when Pr or Me is encoding / rendering
(not getting ANY of the workload)
- All this while the integrated (in chip Intel GPU is running at close to 100 % in am export
(so it is not as if the Pr export just did not include GPU content to process)
(it should load balance between the GPUs - that is how the Radeon card was used by Pr and Me)
I rebooted several times during the setup process to ensure everything beds in and is properly updated in the OS / Registry with the application stacks.
MY THOUGHTS:
- The nvidia card should be in suppot (I bought it because that chipset was supported by adobe)
- The Pr encoding setup, enforcing Software Encoding (for some reason) may be pivotal to solving this...
- Can it be that there is a different support list for eGPU attached graphics cards?
- Is there a schoolboy error that I am making somehwere?
HELP NEEDED:
- I am completely and utterly stuck with this one...
- Do not know why the card is working fine on an OS level, but not actively used by Pr or Me?
- Please help / critique / query
